On May 18, 2020, students logging on to Edgenuity found that the online platform was not working. An email and phone call was sent out by the Ventura Unified School District (Ventura Unified), notifying parents and students that there is a system-wide outage. 

“We are working with the company but do not currently have an estimated time to fix it,” continued the email. 

Many students have expressed that Edgenuity is not an adequate supplement to the education normally received. Some students have experienced connectivity problems in the past, but this is the first time a system-wide outage has occurred.